MODULE 9A – HUMAN FACTORS – exam only

MODULE 9A –  HUMAN FACTORS – exam only

Delivery methods:    classroom only

Group Size:                 limited up to 14 students

Language:                  polish

Taking the Exam
Exams will be held starting at 11:00 AM in the Zephirius building (4th floor) at GTC or on the LOTAMS premises.
In the examination room, aside from your identification, a pen, and tests on the desks, nothing else can be placed.
After completing the exam, the filled-out test must be submitted to the examiner.

End of Examination
Upon completion of the exam, candidates are obligated to vacate their stations in the examination room and the training infrastructure as quickly as possible.
Information regarding the exam results will be provided either by phone or email after verifying identification details

Duration of exam:

 

Category B1:   20 multi-choice and 1 essay question.          Time allowed 25 minutes plus 20 minutes.

Category B2:   20 multi-choice and 1 essay question.          Time allowed 25 minutes plus 20 minutes.

Content:

9.1 General

• The need to take human factors into account;
• Incidents attributable to human factors/human error;
• ‘Murphy's’ law.

 

9.2 Human Performance and Limitations

• Vision;
• Hearing;
• Information processing;
• Attention and perception;
• Memory;
• Claustrophobia and physical access.

 

9.3 Social Psychology

• Responsibility: individual and group;
• Motivation and de-motivation;
• Peer pressure;
• ‘Culture’ issues;
• Team working;
• Management, supervision and leadership.

 

9.4 Factors Affecting Performance

• Fitness/health;
• Stress: domestic and work related;
• Time pressure and deadlines;
• Workload: overload and underload;
• Sleep and fatigue, shiftwork;
• Alcohol, medication, drug abuse.

 

9.5 Physical Environment

• Noise and fumes;
• Illumination;
• Climate and temperature;
• Motion and vibration;
• Working environment.

 

9.6 Tasks

• Physical work;
• Repetitive tasks;
• Visual inspection;
• Complex systems.

 

9.7 Communication

• Within and between teams;
• Work logging and recording;
• Keeping up to date, currency;
• Dissemination of information.

 

9.8 Human Error

• Error models and theories;
• Types of error in maintenance tasks;
• Implications of errors (i.e. accidents);
• Avoiding and managing errors.

 

9.9 Hazards in the Workplace

• Recognising and avoiding hazards;
• Dealing with emergencies.

 

 

Who should attend: Technical personnel in aircraft maintenance or engineering.

Standard: EASA Part 66 (APPENDIX TO ANNEX III) / EASA Part 147

Prerequisites:

A background in commercial aviation together with a general awareness of the regulatory
is an advantage.

Exam completion Standard:

Exam pass mark:         minimum 75%.

Exam type:              multiple-choice questions and essay question

Certification:

Certificate of recognition