Training Methods:
- Online
Group Size:
- Unlimited
Training Duration:
- Approx. 10 hours
Content:
1. General/Introduction to Safety Management and Human Factors
1.1. Necessity of considering safety management and human factors
1.2. Statistics
1.3. Incidents 1a.
Safety Risk Management
1a.1. Hazard identification
1a.2. Safety risk assessment
1a.3. Risk minimization and management
1a.4. Effectiveness of safety risk management
2. Safety Culture/Organizational Factors
2.1. Fairness/trust
2.2. Commitment to safety
2.3. Adaptability
2.4. Awareness
2.5. Behavior
2.6. Information
3. Human Error
3.1. Models and theories of errors
3.2. Types of errors in maintenance tasks
3.3. Violations
3.4. Implications of errors
3.5. Avoiding and managing errors
3.6. Human reliability
4. Human Performance and Limitations
4.1. Vision
4.2. Hearing
4.3. Information processing
4.4. Attention and perception
4.5. Situational awareness
4.6. Memory
4.7. Claustrophobia and physical access
4.8. Motivation
4.9. Fitness/health
4.10. Stress
4.11. Workload management
4.12. Fatigue
4.13. Alcohol, medications, drugs
4.14. Physical work
4.15. Repetitive tasks/complacency
5. Environment
5.1. Group pressure
5.2. Stress factors
5.3. Time pressure and deadlines
5.4. Workload
5.5. Shift work
5.6. Noise and fumes
5.7. Lighting
5.8. Climate and temperature
5.9. Movement and vibrations
5.10. Complex systems
5.11. Other workplace hazards
5.12. Workforce shortages
5.13. Distractions and interruptions
6. Procedures, Information, Tools, and Practices
6.1. Visual inspection
6.2. Work log and record-keeping
6.3. Procedure - practice/non-compliance/standards
6.4. Technical documentation - access and quality
6.5. Critical maintenance tasks and error detection methods (independent inspection, re-inspection, etc.)
7. Communication
7.1. Shift/task handover
7.2. Information dissemination
7.3. Cultural differences
8. Teamwork
8.1. Responsibility
8.2. Management, supervision, and leadership
8.3. Decision making
9. Professionalism and Integrity
9.1. Keeping up to date
9.2. Avoiding error-inducing behaviors
9.3. Assertiveness
10. Organizational Safety Program
10.1. Safety policy and objectives, principles of a just culture
10.2. Error and hazard reporting, internal safety reporting system
10.3. Investigation process
10.4. Actions to resolve issues
10.5. Feedback and promoting safety
Who Should Attend:
- Technical maintenance personnel, aviation engineers, management staff, compliance department personnel, planners.
Standard:
- EASA Part 145 (ANNEX II) / GM1 145.A.30(e) Personnel Requirements
Prerequisites:
- Experience in commercial aviation along with general regulatory awareness is an advantage.
Exam Completion Standard:
- Passing exam assessment:
- Minimum 75%
- Exam type:
- Multiple choice questions
Certificate:
-
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- Certificate
-
Additional information
Course language | EN, PL |
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